After receiving your order we will check if everything is immediately available. After that you will receive an email with our bank details and the exact amount. As soon as the money is on our account, we will send you the ordered items immediately.
With PayPal you can also pay your purchases easily, safely and quickly. We normally receive your payment within seconds, so your goods can be shipped immediately if they are available. Your bank and credit card data will not be disclosed to third parties. By the way, for you as a buyer, paying with PayPal does not involve any additional PayPal fees. This is how easy and fast the payment with PayPal works: After selecting the payment method "PayPal" and submitting your order in the ordering process, you will automatically be redirected to the secure payment form of PayPal. Please log in there, if you already have a PayPal account, and confirm the payment to us. Otherwise, click on "Set up account" and follow the instructions until you confirm the payment to us. The final confirmation of your PayPal payment will credit us immediately. For more information about PayPaler security, please visit www.paypal.de.
Orders are released for shipment after confirmed approval of the payment method or registration of the receipt of payment. The stated delivery times apply from the day following the payment instruction in the case of normal order volume. There is no delivery on Sundays and public holidays.
Germany 5 to 7 working days after receipt of payment, unless otherwise specified.
Europe-wide 7 to 14 working days after receipt of payment, unless otherwise stated.
Worldwide within 30 working days after receipt of payment, unless otherwise stated.
Packages within Germany and Europe are delivered by our shipping service provider DHL. Letters will be shipped by Deutsche Post. Worldwide orders will also be handed over to DHL. All important documents are enclosed with the products. Gift vouchers will be delivered to the specified e-mail address immediately after registered receipt of payment.
There are no shipping costs for gift certificates as they are sent by e-mail. For all other products the following shipping prices apply.
The prices include the value-added tax which is legally applicable in the respective country of delivery.
Please note: In the case of cross-border delivery, additional taxes (e.g. in the case of an intra-community acquisition) and/or duties (e.g. customs duties) may be incurred in individual cases, which are to be borne by the customer.
- Germany: parcel 9,90 €
- Austria: parcel 14,90 €
- Europe: parcel 19,90 €
- Switzerland: parcel 34,90 €
- Worldwide: parcel 74,90 €
If a shipment cannot be delivered due to incorrect information in the delivery address or returned to us because it was not accepted or picked up by the recipient, we reserve the right to claim the resulting additional shipping costs from the customer before redelivering the goods.